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NOTICE:
We are closing at 3pm on Friday 24th November 2023.
Back to normal business hours on Monday 27th Nov 2023.
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Booking
You can make a booking online on the booking page or by calling the surgery.
Please do not send us an email to book for an appointment. You must phone us on 9935 9490 to ensure we are booking you in for the appropriate appointment slot .
For new patients please book your appointment by calling our reception at 9935 9490. Please do not use the online booking as you will need a longer appointment for your initial consultation with the doctor.
Location
We are located at the Rangeway Shopping Centre – in the corner of Utakarra Road and Rifle Range Road View on Maps
Telephone
08 9935 9490
Fax
08 9935 9510
reception@veritashealthcare.com.au
*Patients should not use email to contact the Practice in an emergency. Patients contacting the Practice by email can expect to wait up to two days for a response. Our Practice will not send any personal information by email unless specifically requested in writing by the patient.
After hours
Call Dial-A-Doctor on 1300 030 030.
or
Call Healthdirect on 1800 022 222*. Click on the link for more info.
* Calls from landlines are free, mobile charges may apply.
If it’s an emergency
If your injury or illness is critical or life threatening, call triple zero (000).
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Test Results
We encourage all patients to follow up on all tests performed.
The follow up of your results are your responsibility. It is recommended that you organise a follow up consult at the time of initiating investigations.
Results of tests (pathology, imaging, biopsies, etc) should be followed up with the doctor who initiated the investigations as the subsequent actions are as important as the results obtained.
You will need to make an appointment to discuss your results in detail, with your treating doctor. The medical receptionists do not have the authority to release the details of your results.
We will contact you via phone or SMS to advise if you need an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment. Please make sure your contact details are correct.
If your results are normal, we will not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
Attention All Patients
Any changes in your details please inform reception to update your records [home address, contact number(s), Medicare card, Health Care card, Pensioner card or Next of Kin/Emergency contact]
Our Practice uses SMS for reminders and recalls. If you would like to opt in/out of this service then please let our Reception Staff know.
