***NOTE: We are closed on Friday 2nd July and Monday 5th July 2021. For emergencies, please proceed to the Regional Hospital emergency Department.***

Booking

Want to book for the free COVID-19 Vaccination? Click here if you would like more information.

You can make a booking online on the booking page or by calling the surgery.

Please do not send us an email to book for an appointment. You must phone us on 9935 9490 to ensure we are booking you in for the appropriate appointment slot .

For new patients please book your appointment by calling our reception at 9935 9490. Please do not use the online booking as you will need a longer appointment for your initial consultation with the doctor.

Location

We are located at the Rangeway Shopping Centre – in the corner of Utakarra Road and Rifle Range Road View on Maps 

Telephone

08 9935 9490

Fax

08 9935 9510

Email

reception@veritashealthcare.com.au

*Patients should not use email to contact the Practice in an emergency.  Patients contacting the Practice by email can expect to wait up to two days for a response.  Our Practice will not send any personal information by email unless specifically requested in writing by the patient.

After hours

Call 1800 CALL A DOC (1800 225 523)

or

Call Healthdirect on 1800 022 222*.

* Calls from landlines are free, mobile charges may apply.

If it’s an emergency

If your injury or illness is critical or life threatening, call triple zero (000).

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Test Results

We encourage all patients to follow up on all tests performed.

The follow up of your results are your responsibility. It is recommended that you organise a follow up consult at the time of initiating investigations.

Results of tests (pathology, imaging, biopsies, etc) should be followed up with the doctor who initiated the investigations as the subsequent actions are as important as the results obtained.

You will need to make an appointment to discuss your results in detail, with your treating doctor. The medical receptionists do not have the authority to release the details of your results.

The practice nurse will contact you via phone or SMS to advise if you need an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment. Please make sure your contact details are correct.

If your results are normal, we will not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.

Attention All Patients

Any changes in your details please inform reception to update your records [home address, contact number(s), Medicare card, Health Care card, Pensioner card or Next of Kin/Emergency contact]

Our Practice uses SMS for reminders and recalls.  If you would like to opt in/out of this service then please let our Reception Staff know.